Full Slate, Inc.
Effective Date: August 6, 2008
You may schedule an appointment with a Service Provider whether or not you register with us. If you do not register, you will use the Services as a “guest”, in which case you will be required to enter 1) your name and 2) your email address, phone number, both or neither, as determined by the Service Provider with whom you are scheduling an appointment, and you may also be asked for other information. If you register, you will be required to enter your name, email address (which will function as your user name) and password, and will also be asked for your phone number, address, and other information. Full Slate and the Service Provider with whom you schedule an appointment use this information to send you appointment confirmations and reminders, to otherwise communicate with you about such services, and to inform you about the services in which you have expressed interest.
We will not share your schedule with anyone except as necessary for Clients to browse and schedule appointments. If you directly enter information about Clients, we will not share such information or market to such Clients unless they separately opt-in during registration.
From time to time, we may provide you the opportunity to participate in surveys about the Services. If you participate, we will request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and email address), and demographic information (such as zip code). We use this information to improve or optimize the Services and to provide Service Providers with aggregate information that may help them better operate their business. We may use a third party service provider to conduct these surveys; that company will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a survey with other third parties unless we give you prior notice and choice.
We will send you appointment confirmations and reminders based on information you provide when you schedule an appointment. Further, the Service Provider with whom you schedule an appointment may contact you with any changes to, or questions about, the appointment and related services. If you choose to register with Full Slate, we will send you a welcome email to verify your user name/email address. The Service Provider with whom you schedule an appointment may occasionally send you information on their services, and we will occasionally send you information on Full Slate and other services you may find of interest. Out of respect for your privacy, we will give you the option not to receive these types of communications. Please see the “Choice and Opt-out” section.
If you choose to register with Full Slate, we will send you a welcome email to verify your user name/email address. We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to terminate your account. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. We will occasionally send you information on new services or features. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out” section.
We share aggregated demographic information about our user base with our current and/or prospective partners, including online directories and businesses that help Service Providers market their business. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.
We will share your Personally Identifiable Information with the Service Provider with whom you schedule an appointment so the Service Provider can contact you regarding the appointment.
We will share your information with Clients to the extent it is necessary to schedule appointments and otherwise interact with you. We use a credit card processing company to bill you for services. This company does not retain, share, store or use personally identifiable information for any other purposes. We use third parties to provide directory listings and marketing services on the Services. When you sign up for these services, we will share information about your business as necessary for the third party to provide that service. These third parties may contact you via phone or email about your business listing and to offer you additional services.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on the Services.
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you are a Client, when you register for the Services, we will ask if you wish to receive marketing materials from Service Providers and us. If you are a Service Provider, we will ask if you wish to receive marketing materials from us. If you no longer wish to receive promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at firstname.lastname@example.org.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Services, to track users’ movements around the Services and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information. We use a third-party tracking service called Google Analytics that uses log files to track non-personally identifiable information about visitors to our site in the aggregate, such as usage and volume statistics, which we use to improve and enhance the Services.
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on the Services by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We tie the information gathered by clear gifs to our customers’ personally identifiable information. We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Choice and Opt-out.”
The Services contain links to other sites that are not owned or controlled by Full Slate. Please be aware that we, Full Slate, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave the Services and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by the Services.
If your personally identifiable information changes, or if you no longer desire the Services, you may update or delete it by making the change on your account or by contacting us at email@example.com.
The security of your personal information is important to us. When you enter sensitive information, such as a credit card number, on our payment web pages, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on the Services, you can send email us at firstname.lastname@example.org.
In the event Full Slate goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via notice on the Services of any such change in ownership or control of your personal information.
We do not direct the Services to children under the age of 13. We respect the privacy of parents and children and are committed to complying with the Children’s Online Privacy Protection Act. As such, we will promptly delete any information and cancel any account we believe to be from children under the age of 13.