These are answers to the questions we hear most from service providers considering Full Slate's online scheduling software.
You can decide how and when you want to be notified about new appointments. You can get a text message right away on your mobile phone, an email at the end of the day, or just a summary when you log in to Full Slate.
You can choose how much advance notice to require for appointments scheduled online - from as little as an hour to the day before or up to a week ahead of time.
Sure! Clients can add another service and find openings long enough for both. Or, you can offer add-on's that cost extra but don't change the duration of an appointment.
If they have a preference, clients can look for openings with a favorite provider. Otherwise they can find a time that suits them first and see who's available then.
Yep, just check a box to make an appointment recur every one to eight weeks. You can even move or cancel a single occurance without affecting the rest of the series.
Yes, Full Slate can automatically e-mail your clients reminders about upcoming appointments. Or you can print a call sheet if you prefer to remind clients by phone.
You can set your cancellation policy and decide how much advance notice is required. When clients make changes online, you're alerted immediately.
Yes, you can require or offer clients the option of paying via Paypal when they make appointments online. You just need a Paypal Business Account.
There's lot of ways. Full Slate always gets contact info when someone books online, so you can call or email them. You can review requests before confirming, or require payment upfront for appointments booked online. You can also restrict access to existing clients only, or to people who know a secret code.
Our accept/decline feature let's you review all appointment requests before they are confirmed with clients. (If you prefer, you can choose to accept appointments automatically as long as they're for a time you've marked as available.)
Of course! You have total control over your schedule and can quickly and easily make appointments for clients or over the phone in person.
Yep. You can download all your appointments from Full Slate into another calendar like Outlook, iCal or Google. You can even subscribe to download changes automatically so your calendars stay in sync and up-to-date.
You can help ensure that doesn't happen by keeping your online calendar up to date - we recommend checking it daily. If you know you won't have access to the Internet for a while, you can turn on text message alerts to get notified immediately when someone books an appointment online. If you want to be absolutely sure to avoid scheduling conflicts, you can review each appointment request before confirming with your client.
Yes! Full Slate can automatically add down time before or after an appointment so you can wrap up and get ready for your next client.
Sure! Each staff member can have their own schedule, work different hours and even perform separate services. As the owner or administrator, you can view everybody's schedule in one place and invite others to login and manage their schedules online. Updates happen in real-time so your master appointment book is always in sync.
There are three different roles in Full Slate. The 'administrator' gets access to everything, controls the settings, and gives permissions to other users. By default, whoever creates the business's appointment book is an administrator and defines everyone else's role. A 'schedule manager' can access everybody's calendar and schedule appointments for anyone. 'Employees' can view their own schedule and make their own appointments, but can't see the entire client list.
The monthly fee for Full Slate depends on the number of schedules in your appointment book. If you're a sole proprietor scheduling your own time, it's just $29.95 per month. If you have other staff members who perform services or multiple resources that can be booked simultaneously, they each need their own schedule. Up to five schedules costs $49.95/mo, and up to ten is $79.95/mo. After that, each additional ten schedules cost another $49.95/mo.
You don't have to pay until your clients book at least ten appointments online. The ones you enter yourself don't count, so play around with it as much as you like. We want you to make sure Full Slate works for your business and is worth the money. You don't need to enter a credit card for the free trial, so you don't have to worry about being charged if you decide not to continue.
At the end of your free trial, we'll ask you for a credit card that will be charged automatically each month.
No problem. You can cancel at any time and we won't charge your credit card again. Once the term you paid for is over, you won't be able to book new appointments through Full Slate, but you'll still be able to view your schedule and client details for another 30 days.
No, Full Slate doesn't charge your clients anything. There is no fee per appointment and customer support is free.
No, your clients don't have to register with Full Slate to make an appointment. They just have to provide an email address or phone number.
No, as long as they have Internet Explorer 6 (or later), Firefox, Safari or Chrome, your clients can use Full Slate.
Of course not. Your clients' information is confidential and we handle it with care. Full Slate respects users' privacy and doesn't spam or sell client lists.
No, all you need is an Internet connection. Full Slate's scheduling application runs in Internet Explorer 7 and 8, Firefox, and Safari. (If you don't have one of those Internet browsers, you can click the link to get it free.)
It's really easy to put a scheduling button or widget anywhere you want. Just copy and paste the code we give you into your website, email, Craigslist ad, MySpace page - wherever you want clients to be able to click to make an appointment online.
No problem. We'll create a page for you at http://yourcompany.fullslate.com, and you can point your clients there to schedule appointments online.