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Try Before You Buy

  1. 1. Create a FREE account
  2. 2. Set up your online appointment book
  3. 3. Start booking appointments today
Your free trial lasts until at least 10 clients schedule with you online!
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Frequently Asked Questions

These are answers to the questions we hear most from service providers considering Full Slate's online scheduling software.

How will I know when someone makes an appointment online?

You can decide how and when you want to be notified about new appointments. You can get a text message right away on your mobile phone, an email at the end of the day, or just a summary when you log in to Full Slate.

Can clients schedule same-day and next-day appointments?

You can choose how much advance notice to require for appointments scheduled online - from as little as an hour to the day before or up to a week ahead of time.

Can clients book multiple services in a single appointment?

Sure! Clients can add another service and find openings long enough for both. Or, you can offer add-on's that cost extra but don't change the duration of an appointment.

Can clients pick which service provider they want?

If they have a preference, clients can look for openings with a favorite provider. Otherwise they can find a time that suits them first and see who's available then.

Can I make standing or weekly appointments with clients?

Yep, just check a box to make an appointment recur every one to eight weeks. You can even move or cancel a single occurance without affecting the rest of the series.

Will my clients get appointment reminders?

Yes, Full Slate can automatically e-mail your clients reminders about upcoming appointments. Or you can print a call sheet if you prefer to remind clients by phone.

What if a client needs to reschedule or cancel?

You can set your cancellation policy and decide how much advance notice is required. When clients make changes online, you're alerted immediately.

Can clients pay for their appointments online too?

Yes, you can require or offer clients the option of paying via Paypal when they make appointments online. You just need a Paypal Business Account.

How do I know a person who schedules online will show up?

There's lot of ways. Full Slate always gets contact info when someone books online, so you can call or email them. You can review requests before confirming, or require payment upfront for appointments booked online. You can also restrict access to existing clients only, or to people who know a secret code.

What if I want to make sure the time requested is okay with me?

Our accept/decline feature let's you review all appointment requests before they are confirmed with clients. (If you prefer, you can choose to accept appointments automatically as long as they're for a time you've marked as available.)

Can I still take appointments from clients who call instead?

Of course! You have total control over your schedule and can quickly and easily make appointments for clients or over the phone in person.

Is there a way to see my appointments in Outlook, iCal, or Google Calendar?

Yep. You can download all your appointments from Full Slate into another calendar like Outlook, iCal or Google. You can even subscribe to download changes automatically so your calendars stay in sync and up-to-date.

What if I schedule an appointment offline and someone else books that same timeslot online?

You can help ensure that doesn't happen by keeping your online calendar up to date - we recommend checking it daily. If you know you won't have access to the Internet for a while, you can turn on text message alerts to get notified immediately when someone books an appointment online. If you want to be absolutely sure to avoid scheduling conflicts, you can review each appointment request before confirming with your client.

Can I block time between appointments for clean up and set up?

Yes! Full Slate can automatically add down time before or after an appointment so you can wrap up and get ready for your next client.

How about employees? Can I manage their schedules too?

Sure! Each staff member can have their own schedule, work different hours and even perform separate services. As the owner or administrator, you can view everybody's schedule in one place and invite others to login and manage their schedules online. Updates happen in real-time so your master appointment book is always in sync.

Can I control what features and data my employees can access?

There are three different roles in Full Slate. The 'administrator' gets access to everything, controls the settings, and gives permissions to other users. By default, whoever creates the business's appointment book is an administrator and defines everyone else's role. A 'schedule manager' can access everybody's calendar and schedule appointments for anyone. 'Employees' can view their own schedule and make their own appointments, but can't see the entire client list.

How much does Full Slate cost?

The monthly fee for Full Slate depends on the number of schedules in your appointment book. If you're a sole proprietor scheduling your own time, it's just $29.95 per month. If you have other staff members who perform services or multiple resources that can be booked simultaneously, they each need their own schedule. Up to five schedules costs $49.95/mo, and up to ten is $79.95/mo. After that, each additional ten schedules cost another $49.95/mo.

How long does the free trial last?

You don't have to pay until your clients book at least ten appointments online. The ones you enter yourself don't count, so play around with it as much as you like. We want you to make sure Full Slate works for your business and is worth the money. You don't need to enter a credit card for the free trial, so you don't have to worry about being charged if you decide not to continue.

How and when do I get billed?

At the end of your free trial, we'll ask you for a credit card that will be charged automatically each month.

What if I want to cancel the service?

No problem. You can cancel at any time and we won't charge your credit card again. Once the term you paid for is over, you won't be able to book new appointments through Full Slate, but you'll still be able to view your schedule and client details for another 30 days.

Does it cost my clients anything to book an appointment online?

No, Full Slate doesn't charge your clients anything. There is no fee per appointment and customer support is free.

Do my clients have to register or create an account?

No, your clients don't have to register with Full Slate to make an appointment. They just have to provide an email address or phone number.

Do my clients have to download or install anything?

No, as long as they have Internet Explorer 6 (or later), Firefox, Safari or Chrome, your clients can use Full Slate.

Is my clients' information safe with you? Do you ever send them email, call them or sell their contact info?

Of course not. Your clients' information is confidential and we handle it with care. Full Slate respects users' privacy and doesn't spam or sell client lists.

Do I have to download anything or install special software?

No, all you need is an Internet connection. Full Slate's scheduling application runs in Internet Explorer 7 and 8, Firefox, and Safari. (If you don't have one of those Internet browsers, you can click the link to get it free.)

How do I add online scheduling to my website?

It's really easy to put a scheduling button or widget anywhere you want. Just copy and paste the code we give you into your website, email, Craigslist ad, MySpace page - wherever you want clients to be able to click to make an appointment online.

What if I can't make changes to my website or don't have one?

No problem. We'll create a page for you at http://yourcompany.fullslate.com, and you can point your clients there to schedule appointments online.